摘要
水运是我国贸易的主要运输方式,伴随着中国经济和港口经济不断的持续增长,港湾建设的竞争不断加剧,港口竞争力测评的研究已经成为提升港口竞争能力的重要途径之一。文中在分析现有港口竞争力测评方法存在问题的基础上,提出了基于满意度指数的港口竞争力测评思想,运用结构方程的方法构建了港口满意度测评体系和模型,为港口竞争力的测评提供了一个创新的思路和方法。
Waterway transportation is a main mode of transport for trading in China. With the sustained development of national economy and port economy, the competition of harbor construction is increasing continuously. The research on port competitive- ness evaluation is becoming one of the important ways to improving port competitiveness. Based on analyzing the problems of ex- isting evaluation methods about port competitiveness, this paper proposes a new evaluation method based on customer satisfac- tion degree index. A new model of port satisfaction degree is constructed by using the method of structural equation modeling. It provides an innovative idea and method for port competitiveness evaluation.
出处
《中国港湾建设》
北大核心
2009年第1期72-74,共3页
China Harbour Engineering
关键词
满意度
港口竞争力
结构方程
测评体系
customer satisfaction degree
port competitiveness
structural equation modeling
evaluation system
