摘要
在信息化和市场经济日益完善的社会中,高校图书馆应具有目标创新、服务创新和角色创新,高校图书馆要利用自身优势,立足于满意服务向知识服务方面转化,给广大师生读者更好、更高水平知识服务,探讨在信息化社会环境下,高校图书馆的作用、服务质量、服务理念尤为重要。
In the process of improving information and market economy, libraries in higher education should have the sense such as aim innovation, service innovation and role innovation. They should make use of their own advantages, establish themselves in the transition from satisfaction service to knowledge service, and provide better and higher - level knowledge service for great many readers of teachers and students. Exploring the role, service quality, service ideas of libraries in higher education is especially important in social environments of information.
出处
《山西广播电视大学学报》
2008年第1期81-83,共3页
Journal of Shanxi Radio & TV University
关键词
信息化社会
网络信息
高校图书馆
师生
服务质量
information society
network information
libraries in higher education
teachers and students
service quality
