摘要
分析了读者和馆员满意度的现状,提出了提升馆员和读者双方满意度的策略。
This paper analyzes the present situation of the satisfaction degree of the librarians and the readers, and advances some tactics for improving the mutual satisfaction between the librarians and the readers.
出处
《科技情报开发与经济》
2007年第29期24-25,共2页
Sci-Tech Information Development & Economy
关键词
高校图书馆
馆员满意
读者满意
university library
librarian satisfaction
reader satisfaction
