摘要
阐述我国饭店业服务水平的现状,指出其服务水平提升缓慢的原因,并对提升其整体服务质量提出了对策和建议。
It describes the condition of the service level of the hotel industry in our country, points out the causes to the slow of the promotion of its service level and presents the countermeasures and the suggestions to promote its whole service quality.
出处
《科技和产业》
2007年第9期21-23,35,共4页
Science Technology and Industry
关键词
饭店业
服务质量
提升
对策和建议
hotel industry
service quality
promote
countermeasures and suggestions
