摘要
追踪企业信息化失败的实例可以发现,作为委托方的企业与作为实施方的IT企业之间无法取得谅解,从而导致实施方的信息技术不具“适配性”和“有效性”,是目前企业信息化建设中的主要问题。企业信息化过程体现为一种组织间的互动关系,信息技术的应用取决于组织间的信任与共识。信息技术作为信息化过程中重要的静态资源,需要双方在互动中构建与维系彼此间信任和共识的关系,并由此发展为可持续的动态竞争能力,才能在企业中得到最佳应用。
Through tracking many cases of informationization failures, we find that the main problem in informationization is the misunderstanding existing between the principal,the commercial companies,and the trustee,the IT firms,thus leading to the unfit and ineffective IT technology of the trustee.The authors of this paper carry out a case study and stress that IT technology, as an important static resource during the informationization process, can be best applied through building and maintaining inter-organizational trust and consensus based on interaction and we can develop it them into a sustained competitive capability.
出处
《广东商学院学报》
2007年第1期46-52,共7页
Journal of Guangdong University of Business Studies
关键词
信任
共识
信息技术
信息化
动态竞争能力
trust
consensus
informationization
dynamic competitive capability
