摘要
在饭店经营管理中,员工的“面子”心理是一个非常重要而一直被忽视的问题。分析了饭店员工“面子”心理特征和重视员工“面子”心理的积极意义,并从促进员工个人发展、引导员工树立正确的“面子”观念、维护员工的自尊心、帮助员工提高社会形象等四个方面提出了满足饭店员工“面子”需求的措施。
Employees＇ face psychology is an important problem but always ignored in hotel. Based on the analysis of the face psychology of hotel employees and its positive role, the arthor proposes measures to eliminate this problem from four respects such as promoting employees＇ individual development, establishing their appropriate value of ＂face＂, maintaining employees＇ self-esteem, helping employees to improve their social images.
出处
《华侨大学学报（哲学社会科学版）》
2006年第3期45-49,共5页
Journal of Huaqiao University(Philosophy & Social Sciences)
关键词
饭店
员工
面子
印象整饰
hotel
employee
face
image management
