4Professional Competencies for Reference and User Services Librarians. [ 2006 - 03 - 30]. http ://www. ala. org/ala/rusa/rusaprotools/referenceguide/professional, htm 被引量：1
7Chris Ferguson. 'Shaking the Conceptual Foundations,' Too:Integrating Research and Technology Support for the Next Generation of Information Service. College and Research Libraries 2000(4) : 161,300- 311 被引量：1
