摘要
“以顾客为关注焦点”的质量管理原则,在2000版ISO9000族标准质量体系的八项质量管理原则中处于首要位置,本文“以顾客为关注焦点”原则在2000版标准中的体现、作用和落实作了较为详细的论述。
The quality management principle of "customer focused organization" be placed in the Initial position quality management principle of ISO9000 standards,This paper elaborates the content and classification of the customer,the role of "customer focused organization" play in quality management system,finally discusses the enterprises how to apply this principle,
出处
《电子质量》
2006年第4期36-39,共4页
Electronics Quality
关键词
关注
顾客
ISO9000
内容
Customer fooused organlzation
ISO9000
Content