摘要
本文实证研究中国不同区域间消费者品牌忠诚驱动因素的差异。先根据社会经济发展水平将中国市场分为时尚之都、相对成熟区、新兴区和老少边穷区四个细分市场,然后研究不同区域间消费者品牌忠诚驱动因素的差异。研究结果显示,在现代性水平较高的区域,象征性和体验性价值对促成品牌忠诚起主要作用;而在现代性水平较低区域,功能性价值成为品牌忠诚的主要驱动因素。这一研究结论有助于深入理解中国这个新兴大市场的多样化消费行为,对企业制定差异化品牌策略具有重要参考价值。
On the basis of empirical data, this paper analyzes the regional differences of dominant factors that affect the brand loyalty from both macro and micro perspectives. According to the regional socioeconomic situation, the differences of perceived brand values which drive brand loyalty are examined. It is shown that the influence of functional, symbolic and experiential values on brand loyalty is various in different socioeconomic situations. Results in this paper promote the comprehension of the diversity among consumers across different regional markets, and offer meaningful reference for marketing in this newly emerging big market.
出处
《中国工业经济》
CSSCI
北大核心
2005年第12期115-121,共7页
China Industrial Economics