摘要
在日常业务支撑工作中,新业务支撑、维护和项目管理工作的流程化、规范化管理是确保工作及时、高效、准确落实的关键。文章简要介绍了上海移动计费信息中心在电子化流程建设方面的一些经验和实现流程,并介绍了电子化流程的下一步扩展思路。
During the daily work of business support, the process and standardization of new business support, maintenance and project management are the key to ensure the in-timely, efficient and acurate accomplishment of the task. This article has briefly introduced experience and real life processes on the e-process construction of Shanghai Mobile communication company billing ＆ information center, as well as their expanding plan for next step.
出处
《电信工程技术与标准化》
2005年第8期12-14,共3页
Telecom Engineering Technics and Standardization
