摘要
使命管理是一个全新的管理理念,图书馆引入使命管理有利于明确图书馆发展方向和服务主题,有利于协调图书馆内外各种矛盾冲突,有利于建立起馆员约束规范,使命管理内容主要包括管理目标、服务哲学、服务形象,它主要通过表述图书馆使命、结合个人职业期望、培养共同价值观、培养共同语言、培养优秀服务团队、实现自我超越、建立责任制度来完成。
Mission management is a totally new management idea. And the practical way is to introduce the mission management into libraries. The contents of mission management mainly include management aims, service philosophy and service image. Mission management is accomplished by stating library mission, combining individuals professional expectation, cultivating common values and common languages, fostering outstanding service corps, realizing self surpass and setting up the system of job responsibility.
出处
《图书情报工作》
CSSCI
北大核心
2005年第7期125-127,共3页
Library and Information Service
关键词
使命管理
高校图书馆
图书馆管理
mission administration library library management
