摘要
信息技术价值的实现依赖于用户的接受和正确使用。技术、用户以及技术与用户的相互作用 3 方面因素通过用户的技术知觉影响用户的技术接受程度。在信息技术实施的不同阶段,通过管理用户期望、减少用户对于变化的抵制以及营造鼓励创新的企业文化氛围等措施,能够有效促进用户的技术接受,充分实现信息技术的价值。
The value of information technology (IT) is realized only when information systems are accepted and utilized by their intended users. There are three major contextual factors which impact on user acceptance through their perception on technology. These factors relate to people, technology, and people-technology interaction. Strategies including user expectation management, overcoming resistance to change, and building an innovative culture will increase user acceptance and maximum IT payoff.
出处
《科技导报》
CAS
CSCD
2005年第2期55-58,共4页
Science & Technology Review
基金
国家高技术研究发展" "计划(8632001AA414120)
