摘要
无论哪一个行业,要想赢得激烈的市场竞争、获得企业的持续发展,不容质疑,是通过获取更多的顾客来实现,而赢得顾客的最佳途径就是创造顾客价值。这就要求通信运营企业的经营管理活动必须以顾客价值为中心,通过为顾客提供与众不同的服务,创造更大的顾客价值。
It is by getting enough customers to win the market to maintain the sustainable development for which ever industry.The best way to gain the customer is offering more value to them.The communication company must focus on customers,and provide the larruping service to customers.
出处
《价值工程》
2005年第2期29-31,共3页
Value Engineering
