摘要
面对中国加入WTO和国内医疗体制的改革及人们就医观念和需求改变的新形势,医院推行人性化护理18项措施,通过再造护理工作流程、优化护理服务内容,使病人得到了全身心的护理与关爱,赢得了社会的赞誉,提高了护理工作的价值,为医院创造了社会效益和经济效益。
In the new situations of the accession into WTO,the reform of medical system and the changes of people’s health concept and needs,this hospital carried out 18 items of measures of humanized nursing.By reconstruction of nursing flow and optimization of nursing service items,the patients received heart and soul nursing service and concern which have been commended by the public.This practice improved the value of nursing work and achieved the social and economic benefits for the hospital.
出处
《护理管理杂志》
2004年第12期43-44,共2页
Journal of Nursing Administration
关键词
市场经济
人性化
护理服务
market economy
humanity
nursing service
