摘要
在市场竞争越来越激烈的今天,企业先进的经营理念、良好的服务质量是企业生存和竞争的基础。服务质量的好坏不仅影响企业的效益,还直接影响着企业的信誉和形象。因此,如何保持农电服务水平的持续创新,是农电企业能否成功面对电力市场的关键所在。针对我国电力市场这一特有的经济转型期,结合实际阐述了新时期农电企业只有突破惯性思维,才能不断提升农电企业的营销与服务水平。
With increasingly drastic market competition nowadays,advanced operation essence and excellent service quality have become basis of enterprise to survive and to compete.Service quality not only affects the benefit of an enterprise,but also directly affects reputation and imagine of the enterprise.Hence how to keep continuous innovation of rural power service quality is a key for rural power supply enterprise to successfully face power market.During this specific economic transition period of power market in...
出处
《电力技术经济》
2006年第5期57-60,共4页
Electric Power Technologic Economics
关键词
一强三优
电力市场
惯性思维
服务水平
“one strong and three excellencies”
power market
inertial thinking
service level
