2008年金融海啸后,全球金融监管趋向严格保守,冲击银行多元化投资业务的存活空间。与此同时,作为全球最大电子商务消费市场的中国大陆,却打开"虚拟金融"的潘多拉盒子,突破传统金融服务的存贷版图。面对此变化趋势,台湾银行业...2008年金融海啸后,全球金融监管趋向严格保守,冲击银行多元化投资业务的存活空间。与此同时,作为全球最大电子商务消费市场的中国大陆,却打开"虚拟金融"的潘多拉盒子,突破传统金融服务的存贷版图。面对此变化趋势,台湾银行业应早做打算。2014年12月11日,美国众议院通过了厚达1600页、金额高达1.1万亿美元的《2015年联邦政府支出预算法案》(US Federal Budget Bill of 2015)。美国共和党籍议员针对2010年《华尔街改革与金融消费者保护法》(简称Dodd-Frank Act)。展开更多
Many consulting firms and research institutions have started providing consultancy services for service innovations.However,academic research has not kept pace with rapidly changing developments in consulting business...Many consulting firms and research institutions have started providing consultancy services for service innovations.However,academic research has not kept pace with rapidly changing developments in consulting businesses.This study evaluated all known methods currently used in service innovation consulting,and analyzed the actual practices of service innovation consulting to clarify trends in service innovation.Methods are evaluated by their strategy orientation and divergence orientation,and then classified according to a proposed general service innovation consulting framework.The findings of this study indicate that the current focus of service innovation consulting is:customer needs discovery.However,an integrated service innovation methodology covering customer needs discovery,market discovery,idea generation,strategy formulation,service engineering,and simulation/pilot is urgently needed.展开更多
文摘2008年金融海啸后,全球金融监管趋向严格保守,冲击银行多元化投资业务的存活空间。与此同时,作为全球最大电子商务消费市场的中国大陆,却打开"虚拟金融"的潘多拉盒子,突破传统金融服务的存贷版图。面对此变化趋势,台湾银行业应早做打算。2014年12月11日,美国众议院通过了厚达1600页、金额高达1.1万亿美元的《2015年联邦政府支出预算法案》(US Federal Budget Bill of 2015)。美国共和党籍议员针对2010年《华尔街改革与金融消费者保护法》(简称Dodd-Frank Act)。
文摘Many consulting firms and research institutions have started providing consultancy services for service innovations.However,academic research has not kept pace with rapidly changing developments in consulting businesses.This study evaluated all known methods currently used in service innovation consulting,and analyzed the actual practices of service innovation consulting to clarify trends in service innovation.Methods are evaluated by their strategy orientation and divergence orientation,and then classified according to a proposed general service innovation consulting framework.The findings of this study indicate that the current focus of service innovation consulting is:customer needs discovery.However,an integrated service innovation methodology covering customer needs discovery,market discovery,idea generation,strategy formulation,service engineering,and simulation/pilot is urgently needed.
