早在20世纪90年代,美国就提出了全面质量管理（TQMS）和持续质量改进（continuous quality improvement,CQI）,强调监督照顾的重要性,护理质量需要做到全面和持续的质量控制[1].目前,已经在医院广泛开展品管圈（quality control circle,...早在20世纪90年代,美国就提出了全面质量管理（TQMS）和持续质量改进（continuous quality improvement,CQI）,强调监督照顾的重要性,护理质量需要做到全面和持续的质量控制[1].目前,已经在医院广泛开展品管圈（quality control circle,QCC）活动的国家和地区有中国台湾[2-3]、中国香港[4-5]、日本[6]、德国[7-8]、澳大利亚[9]等,并且都取得了显著的成效.除台湾、香港外,我国浙江省医院药事管理质控中心在2008年率先在全省6家医院开展品管圈试点活动[10].本文从品管圈的起源与发展、基本概念、基本步骤及在国内相关护理质量管理中的应用进展进行综述,旨在提高国内医务人员对品管圈的认识,为国内医疗质量持续改进提供信息支持.展开更多
BACKGROUND:Medication errors are a common source of adverse healthcare incidents particularly in the emergency department(ED) that has a number of factors that make it prone to medication errors.This project aims to r...BACKGROUND:Medication errors are a common source of adverse healthcare incidents particularly in the emergency department(ED) that has a number of factors that make it prone to medication errors.This project aims to reduce medication errors and improve the health and economic outcomes of clinical care in Hong Kong ED.METHODS:In 2009,a task group was formed to identify problems that potentially endanger medication safety and developed strategies to eliminate these problems.RESULTS:Responsible officers were assigned to look after seven error-prone areas.Strategies were proposed,discussed,endorsed and promulgated to eliminate the problems identified.A reduction of medication incidents(Ml) from 16 to 6 was achieved before and after the improvement work.CONCLUSION:This project successfully established a concrete organizational structure to safeguard error-prone areas of medication safety in a sustainable manner.展开更多
文摘早在20世纪90年代,美国就提出了全面质量管理（TQMS）和持续质量改进（continuous quality improvement,CQI）,强调监督照顾的重要性,护理质量需要做到全面和持续的质量控制[1].目前,已经在医院广泛开展品管圈（quality control circle,QCC）活动的国家和地区有中国台湾[2-3]、中国香港[4-5]、日本[6]、德国[7-8]、澳大利亚[9]等,并且都取得了显著的成效.除台湾、香港外,我国浙江省医院药事管理质控中心在2008年率先在全省6家医院开展品管圈试点活动[10].本文从品管圈的起源与发展、基本概念、基本步骤及在国内相关护理质量管理中的应用进展进行综述,旨在提高国内医务人员对品管圈的认识,为国内医疗质量持续改进提供信息支持.
文摘BACKGROUND:Medication errors are a common source of adverse healthcare incidents particularly in the emergency department(ED) that has a number of factors that make it prone to medication errors.This project aims to reduce medication errors and improve the health and economic outcomes of clinical care in Hong Kong ED.METHODS:In 2009,a task group was formed to identify problems that potentially endanger medication safety and developed strategies to eliminate these problems.RESULTS:Responsible officers were assigned to look after seven error-prone areas.Strategies were proposed,discussed,endorsed and promulgated to eliminate the problems identified.A reduction of medication incidents(Ml) from 16 to 6 was achieved before and after the improvement work.CONCLUSION:This project successfully established a concrete organizational structure to safeguard error-prone areas of medication safety in a sustainable manner.
