Company experts and academicianshave paid significant attention to issues of new product/service development. However, few studies have been carried outtodiscuss innovative product/service development mindful of the c...Company experts and academicianshave paid significant attention to issues of new product/service development. However, few studies have been carried outtodiscuss innovative product/service development mindful of the competitive positions between competitors. This study introduces a hybrid method of positioning analysis, conjoint analysis and rough set theory to understand the competition positions and facilitate innovative product/service development from the customers’ perspective. The hybrid method is also supported by in-depth interviewing, factor analysis, preference regression, ideas simulation, ideas selection, and specific weight valuation methods. We choose the automobile maintenance industry in Taiwan, whose objective is to improve product/service qualities and enhance customers’ satisfaction and loyalty.This is also the subject of our empirical study. The results show that the proposed hybrid method is effective for innovative product/service development. Moreover, the empirical findings provide useful information for automobile maintenance providers so that they may be better able to pay attention to their competitive positions and their customers’ preferences, and better able to facilitate their innovative automobile maintenance service development, in order to achieve sustainable competitive advantages.展开更多
From the perspective of internal and external environment analysis,we construct the risk identification index system for overseas investment enterprises.Combined with the theory of comprehensive evaluation and risk ea...From the perspective of internal and external environment analysis,we construct the risk identification index system for overseas investment enterprises.Combined with the theory of comprehensive evaluation and risk early warning,the risk location system of overseas investment is established.The risk intelligence decision model is constructed by rough set theory,and the risk identification,risk location and risk decision of overseas investment are studied,and are empirically analyzed with cases in overseas investment.展开更多
文摘Company experts and academicianshave paid significant attention to issues of new product/service development. However, few studies have been carried outtodiscuss innovative product/service development mindful of the competitive positions between competitors. This study introduces a hybrid method of positioning analysis, conjoint analysis and rough set theory to understand the competition positions and facilitate innovative product/service development from the customers’ perspective. The hybrid method is also supported by in-depth interviewing, factor analysis, preference regression, ideas simulation, ideas selection, and specific weight valuation methods. We choose the automobile maintenance industry in Taiwan, whose objective is to improve product/service qualities and enhance customers’ satisfaction and loyalty.This is also the subject of our empirical study. The results show that the proposed hybrid method is effective for innovative product/service development. Moreover, the empirical findings provide useful information for automobile maintenance providers so that they may be better able to pay attention to their competitive positions and their customers’ preferences, and better able to facilitate their innovative automobile maintenance service development, in order to achieve sustainable competitive advantages.
文摘From the perspective of internal and external environment analysis,we construct the risk identification index system for overseas investment enterprises.Combined with the theory of comprehensive evaluation and risk early warning,the risk location system of overseas investment is established.The risk intelligence decision model is constructed by rough set theory,and the risk identification,risk location and risk decision of overseas investment are studied,and are empirically analyzed with cases in overseas investment.