The article discusses the status of user satisfaction in information service and information management.Based on an analysis of the property and structure of the user satisfaction demand,it also introduces several met...The article discusses the status of user satisfaction in information service and information management.Based on an analysis of the property and structure of the user satisfaction demand,it also introduces several methods for the evaluation of user satisfaction.展开更多
文摘The article discusses the status of user satisfaction in information service and information management.Based on an analysis of the property and structure of the user satisfaction demand,it also introduces several methods for the evaluation of user satisfaction.
